No ice in a Miami summer gets noticed fast. We repair in-refrigerator ice makers, undercounter cube machines and built-in clear-ice units — Sub-Zero to Samsung — with complete assemblies and inlet valves on the truck. $59 service call — free with repair, same-day across South Florida.
4.79★ 1,373 customer reviews$59 service call — free with repairSame-day 7 AM–9 PM daily
A closed or failed water-inlet valve, a frozen fill tube, a clogged filter, or a dead ice-maker module. All four show up on one $59 diagnostic, and complete assemblies for Samsung, LG, Whirlpool, GE and KitchenAid are stock items on the truck — most no-ice calls finish the first visit.
Small, Cloudy or Hollow Cubes
A water-supply symptom, not a dead machine: a tired filter, a half-failed inlet valve, or South Florida mineral scale on the evaporator plate restricting flow. A descale plus a filter change usually brings back full, clear cubes the same visit.
Ice Tastes or Smells Off
An aged inline filter, a slimed supply line, or stale ice absorbing freezer odors. We replace the filter, sanitize the fill path and bin, and tell you the honest filter-change interval for Hialeah-to-Boca water — usually twice the bag-label schedule.
Leaking Water
A cracked or misaligned fill tube, an inlet valve that no longer shuts fully, or a kinked drain line on undercounter machines. Leak calls get same-day priority for floor-damage risk — shut the supply valve behind the unit if you can reach it and call.
Clear-Ice Machine Stopped Harvesting
On Sub-Zero, KitchenAid, GE Monogram and U-Line clear-ice machines a stuck harvest is usually scale on the evaporator plate or a failed water pump — the unit reads as dead when it needs a descale. Senior refrigeration technicians handle these units.
How an ice maker repair visit works
1. Tell Us the Machine
In-fridge ice maker, undercounter cube machine, or built-in clear-ice unit — plus the brand and what stopped. That determines which assemblies and valves ride out on the truck.
2. Same-Day Window
Call (754) 345-4515 before noon and dispatch usually books a same-day slot across Miami-Dade, Broward and Palm Beach. Restaurant or bar machine? Say so — commercial routes through Berne Commercial the same day.
3. $59 Diagnostic, In Writing
We test the inlet valve, fill path, filter and module, check for scale on the plate, and hand you a written quote. The $59 service call is free with any repair you approve.
4. Repair From Truck Stock
Complete ice-maker assemblies, inlet valves and filters for the volume brands are on the truck; Sub-Zero and Scotsman residential parts typically arrive in 1–3 business days.
5. First Bucket Verified, Tiered Warranty
We run the unit through a full harvest cycle before closeout and back the repair with a tiered parts warranty — up to 10 years on sealed-system welds — plus a 90-day labor warranty.
I contacted Berne Appliance Repair for a quote on my Samsung dishwasher, which had a latch that wouldn't open. Long story short, I sure as heck wish I... Read full review on Yelp
I've used them multiple times. The first couple of times they were great, especially Nikita, but the last two times I had a terrible experience, mostly... Read full review on Yelp
Mikhail the tech who came to repair my LG refrigerator was fantastic! He diagnosed the problem and replaced the condenser fan. Not only was he very... Read full review on Yelp
GE microwave and convection oven went out for the 6th or 7th time (no exaggeration) and these guys came out and got it fixed right away. Other companies... Read full review on Yelp
Dryer went out on a Friday morning. By Saturday afternoon Berne had a tech out. Jayla was very friendly in taking my appointment. They kept me updated with... Read full review on Yelp
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I called today and the service man came out today. Nikita was who came out to look at my grandmothers dryer. He was very polite, very knowledgeable and... Read full review on Yelp
I contacted this company to diagnose and review an existing issue. They sent an estimate, which I approved and paid in full (invoice attached as proof).The... Read full review on Yelp
In late October 2025, I had a tech come out to fix my KitchenAide refrigerator. He spent about two hours working on it, was thorough, efficient and... Read full review on Yelp
The technician arrived, a little late, but he arrived. There may have been some miscommunication between the dispatch office, myself, and the technician as... Read full review on Yelp
Max did a fantastic job repairing my Ice Maker. He correctly diagnosed the problem and ordered the correct part. Ice maker is producing ice regularly. Great... Read full review on Yelp
Called because my refrigerator was extremely hot around the freezer door.Technician came over and told me its completely normal and left. He didn't even... Read full review on Yelp
I had them come out twice. The first time to replace the boot seal on my washer. They did a good job and I thought the price was fair. One year later,... Read full review on Yelp
I needed refrigerator repairs on a Sunday... I contacted 3 repair companies all stated sunday hours / 2 of the companies said they would call back they... Read full review on Yelp
I found them online by calling a number which then referred me to them and we hired them to fix the washing machine. Shortly after they left, they said that... Read full review on Yelp
The technician was very knowledgeable and was able to fix my problem without any additional labor and parts.The technician was courteous and completed his... Read full review on Yelp
Thank you very much for sending your technician, Andrei. He was very courteous and exceptionally knowledgeable. I am confident that the washing machine will... Read full review on Yelp
I have used Berne Appliance Repair for several years now. They are professional, honest, and reasonably priced. I strongly recommend them. Read full review on Yelp
I called Berne Appliance when my dishwasher stopped draining. They gave me a same-day appointment, and the technician showed up right on time. He quickly... Read full review on Yelp
This was by far the worst estimate appointment I've ever experienced. From the moment the technician arrived, he was rude and dismissive. He pressured me to... Read full review on Yelp
I needed my bar fridge repaired and I called Berne Appliance and they sent someone out the same day. The technician came out and was able to show me the... Read full review on Yelp
Great technicians, excellent customer service I truly recommend this companyThey provide service the same day ( which is not usual in Miami)I give them 5... Read full review on Yelp
They responded within minutes! Great price! Arrived within time frame and communicated which I love. They did a great job and I will most definitely use... Read full review on Yelp
Had Tech Hkhmed check my broken refrigerator. good communication, arrived on scheduled time for repair estimate. Had my options explained . Will defiantly... Read full review on Yelp
Awesome job Fixing my ice maker. Technician very knowledgeable and friendly. Three months warranty on parts. I will be using them in the future if need arises. Read full review on Yelp
Andrew was willing to do complete troubleshooting and identified the problem and the defective part, even though he already knew up front that I could not... Read full review on Yelp
I was having a major issue with my Whirlpool washing machine--it kept stopping mid-cycle because the water wasn't draining properly. It was incredibly... Read full review on Yelp
Our ice maker broke and I was nervous to hire someone that I could trust would do the job right. I called Berne repair on a whim and they sent someone right... Read full review on Yelp
I contacted Berne Appliance with an issue and was pleasantly surprised at the speed and professionalism of the company. From the telephone conversation... Read full review on Yelp
Victor was professional and was able to fix our washing machine in a timely manner. I would highly recommend Berne and will surely call them again if need be. Read full review on Yelp
Viktor was very nice and knowledgeable. We didn't not go through with the repairs because it would not have been cost effective compared to buying a new... Read full review on Yelp
Refrigerator gasket rubber seal replacement.I recently had a highly unsatisfactory experience with Berne Appliance Repair regarding a refrigerator gasket... Read full review on Yelp
I just used this company to check up my washer dryer. The appointment scheduling was easy. The response time was amazing. No sooner had I pressed send that... Read full review on Yelp
Called this company to check my front loading washer, tech said nothing was wrong, I asked them to service the machine ie clean out while they were here, I... Read full review on Yelp
They took a long time to repair my microwave. I don't think they had much experience because the repair man spent over an hour in my house looking at... Read full review on Yelp
5-Star Yelp Review for Berne Appliance & RepairI can't recommend Berne Appliance & Repair enough! I was in a bind with my downdraft vent hood, and their... Read full review on Yelp
Victor was great, very professional. Came out the first time and the cooktop was the wrong size. Came back on a Friday nite to install the right size.... Read full review on Yelp
Very fast service. Came in on Friday to see what was wrong with my stove and replaced the part by Sunday. Very good and quick service! Read full review on Yelp
Called the company on a Saturday morning for my refrigerator that was not cooling properly. Petr came within two hours, evaluated the problem and repaired... Read full review on Yelp
Defat was great! Fixed our dryer that the last company improperly serviced. Also found a burnt wire in our oven. He was very courteous and even covered... Read full review on Yelp
First time customer and very pleased with the service provided! Tech showed up quickly, diagnosed the problem, ordered the part and returned a few days... Read full review on Yelp
Came when they said. Did good work. Came back after for a follow up after first tech didn't fully diagnose which was appreciated. Read full review on Yelp
Excellent service! The technician fixed my refrigerator quickly and efficiently. He was very professional and knew exactly what he was doing. The fridge is... Read full review on Yelp
I don't normally write reviews, but I wanted to commend this company for taking my call immediately and handling my problem within a day. Not only did they... Read full review on Yelp
Do not trust this company! Somebody hacked my account and posted a glowing review for them. I have never used this business and will never since they are... Read full review on Yelp
I had an outstanding experience with Refat from Berne Appliance Repair. He arrived promptly at the scheduled time and quickly diagnosed the issue with my... Read full review on Yelp
We have a stacked whirlpool washer and drier. The washer kept creating a soap scum ("scrud" they call it in the laundry world) and no matter what we tried,... Read full review on Yelp
After doing business with them--- I would strongly NOT recommend them. For some reason, when I asked for an estimate of the repair I wanted to get... Read full review on Yelp
I'm not really sure how this company has such high ratings.They came out and "fixed" my dryer, so I cancelled an order for a new one. It stopped working... Read full review on Yelp
I had a problem with my kenmore dishwasher and I contacted Berne based on their reviews. They were prompt and sent the technician who arrived at the set... Read full review on Yelp
Called on a Saturday morning after being beyond frustrated with my oven.It was fixed by dinner time and had 2 problems that needed to be... Read full review on Yelp
I was actually considering another company but the quick response plus the positive reviews gave Berne the nod. A+ for a response at near midnight. A quick... Read full review on Yelp
Great service from A to Z.Fast reply to my first message, the technician came quickly in a couple of hours and in 20 mins he fixed the problem with my... Read full review on Yelp
very good professional.they really knows what they are doingThey came and found out in 5 minutes the problem and fixed. thank you Bernie Read full review on Yelp
I requested a BBQ repair for my starter switch. They immediately sent someone over and the technician was able to troubleshoot the issue right away. This... Read full review on Yelp
We had a bit of an issue with the tech dispatched, the dishwasher was fixed, the owner was very proactive in making sure we were happy. Nice job Eugene. Read full review on Yelp
Eugene , Ahmed and the whole staff at Berne Repair did an amazing job in resolving the issues I had with my washing machine. The Berne team... Read full review on Yelp
Simply spectacular work at all levels !!!!10 stars for them !!!First the owner Eugene answered promptly even though it was late, he was honest, told me he... Read full review on Yelp
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needed to have a new cooktop installed . spoke with Eugene and he was able to schedule a install time the very next day. The Technician Is-Mael came to... Read full review on Yelp
Common ice maker problems we see in Miami — symptom, cause & typical cost
Symptom
Most likely cause
Typical repair cost*
No ice at all (in-fridge)
Water inlet valve, frozen fill tube, or module
$160–$340
Small, cloudy, or hollow cubes
Clogged filter or scaled evaporator plate
$120–$260
Built-in machine stalls harvest
Mineral scale needing descale, or water-pump fault
$180–$380
Leaking water onto the floor
Cracked fill tube, worn inlet valve, or kinked drain
$140–$280
Low output / slow production
Dirty condenser, weak pump, or warm ambient
$150–$320
*Typical parts-and-labor ranges for Miami-area homes; exact pricing is confirmed on site in writing. The $59 service call is waived when you approve the repair. Built-in and luxury brands can run higher due to sealed-system and factory-part requirements.
Ice Maker repair by brand — how the failure modes differ
South Florida hard water scales evaporator plates and clogs filters about twice as fast as the national average — small/cloudy cubes are the volume call, fixed with a descale and filter change. In-fridge modules for Samsung, LG, Whirlpool, GE, and KitchenAid are truck stock; built-in clear-ice machines (Sub-Zero UC-15, GE Monogram, U-Line, residential Scotsman) are senior-technician work. Commercial machines route to our Berne Commercial division.
Ice maker repair in Miami — built-in, undercounter, and in-fridge units
No ice in a Miami kitchen gets noticed the same day. The fix depends on the machine: in-refrigerator ice makers (the kind built into a Samsung, LG, Whirlpool, or KitchenAid French-door) usually fail at the water-inlet valve, a frozen fill tube, or the harvest motor inside the ice-maker assembly itself; undercounter and built-in cube machines — Sub-Zero UC-15, KitchenAid and GE Monogram clear-ice makers, U-Line and Scotsman residential nuggets — more often need a descale, a new water pump, or a condenser cleaning. We carry complete ice-maker assemblies and inlet valves for the volume brands on the truck, so most in-fridge jobs finish on the first visit for the flat $59 service call.
South Florida water is the hidden variable. The high mineral load scales the evaporator plate and clogs inline filters about twice as fast as the national average, which shows up as small, cloudy, or hollow cubes long before the machine stops outright. On clear-ice machines that scale also makes the harvest cycle stick — the sheet refuses to drop and the unit reads as «dead» when it actually needs a citric-acid descale and a filter change. We descale on-site and we will tell you when a $30 filter habit will save a $300 repair.
Most residential ice maker repairs land between $180 and $460 in parts and labor, quoted in writing before any work starts, with the $59 diagnostic waived once you approve the repair. Sub-Zero and Scotsman residential clear-ice machines sit at the upper end and go to our senior refrigeration technicians. Restaurant or bar machine down instead? Commercial Hoshizaki, Manitowoc, and Scotsman work runs through our commercial division at berne-commercial.com — tell dispatch and we route it the same day.
Two habits keep South Florida ice makers alive between visits. First, change the inline filter on the schedule our water actually demands — every 4 to 6 months from Hialeah to Boca, not the 12 months printed on the bag — because a starved fill valve mimics a dead module and triggers avoidable service calls. Second, if you are leaving for the summer, shut the ice maker off and empty the bin before you go: a harvest cycle that stalls over a vacant month is how we end up replacing pumps instead of filters. Snowbird shut-down and restart checks ride along free on any service visit.
The four usual suspects are a closed or failed water-inlet valve, a frozen fill tube, a clogged water filter, or a failed ice-maker module (the motorized assembly that ejects the cubes). All four are diagnosable on one $59 service call, and complete ice-maker assemblies for Samsung, LG, Whirlpool, GE, and KitchenAid are stock items on the truck.
How much does ice maker repair cost in Miami?
Most residential ice maker repairs run $180 to $460 in parts and labor. In-fridge assembly swaps sit at the lower end; built-in clear-ice machines (Sub-Zero, Scotsman, U-Line) at the upper end. The $59 diagnostic fee is waived if you approve the written quote — you only pay it if you decide not to proceed.
Why are my ice cubes small, cloudy, or hollow?
That is a water-supply symptom, not a dead machine: a clogged filter, a partially failed inlet valve, or mineral scale on the evaporator plate restricting flow. South Florida's hard water makes this the most common ice-maker call we run. A descale plus filter change usually restores full cubes the same visit.
Do you repair Sub-Zero and built-in clear-ice machines?
Yes. Sub-Zero UC-15 and integrated ice makers, KitchenAid and GE Monogram clear-ice machines, U-Line, and residential Scotsman nugget machines are senior-technician work and core to our built-in specialty. We carry descale kits, water pumps, and inlet valves for those lines.
My ice maker leaks water onto the floor — what is it?
A cracked or misaligned fill tube, a worn inlet valve that no longer shuts fully, or a kinked drain line on undercounter units. Leaks are prioritized for same-day dispatch because of floor damage risk — call (754) 345-4515 and shut the supply valve behind the unit if you can reach it.
Do you service commercial ice machines for restaurants?
Yes — through our commercial division. Hoshizaki, Manitowoc, Scotsman, and Ice-O-Matic machines for restaurants and bars are handled by Berne Commercial with priority dispatch across Miami-Dade, Broward, and Palm Beach. Residential calls stay on this line at the $59 service call.
