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Ice Machine & Wine Cellar Repair in Miami and South Florida

Refrigerator down? Compressor short-cycling, ice maker stuck, condensation under the unit, or warm shelves? We service Sub-Zero, Wolf, Viking, Thermador, Miele, KitchenAid, Whirlpool, GE and Liebherr across Miami-Dade, Broward and Palm Beach. Diagnostic fee waives with the repair.

4.79★ 871 Google reviews $59 service call — free with repair Same-day 7 AM–9 PM daily
Berne Appliance Repair refrigerator technician serving South Florida households

What kind of problems are we working with?

Not Cooling Properly

Warm fridge, cold freezer is the classic defrost or evap-fan failure—cold air can’t reach the fresh-food compartment. We pull the freezer back panel and look for an iced-over evaporator (means defrost heater or termination thermostat) or a dead fan motor. Sub-Zero 700-series uses dual evaporators and runs differently; Whirlpool/KitchenAid bottom-freezers fail on the evap fan around year 6. Compressor checks last because the sealed system is rarely the first culprit. Repairs typically $260–420.

Leaking Water

Puddle on the floor is the defrost drain frozen at the drip pan or the icemaker fill tube split. We pour warm water down the drain channel and snake the tube—if it clears, we install a heat-stick or P-trap so it doesn’t refreeze. Whirlpool/KitchenAid French-door units (W10619951 drain heater kit) get the fix permanently. Sub-Zero column drains run different. Inlet valve leaks at the rear elbow are the other common spot. Repairs typically $190–280.

Ice Maker Malfunctions

Icemaker not filling is the inlet valve (24V solenoid, opens 0.5–1.0A draw) or the saddle/line shut-off. Filling but not harvesting is the motor module or the bail-arm switch. Whirlpool/KitchenAid 4317943 modular icemakers fail the motor, Samsung French-door icemakers (the RF28 family) jam on a frozen auger—the whole compartment ices up and the auger motor strips. We always check fill volume (140–150 ml) before condemning the module. Repairs typically $200–340.

Strange Noises

Grinding from the back is the condenser fan motor bearings; clicking every 2–3 minutes is the compressor start relay (PTC) failing—replace with the overload as a pair. A rhythmic knock when the door opens is usually the evap fan blade hitting frost buildup. Sub-Zero 600/700 series and KitchenAid built-ins share a common condenser-fan failure around year 8. Whirlpool top-mounts pop the start relay first. Relay/fan jobs typically $180–260.

Door Seal Problems

Compromised gasket shows up as condensation on the cabinet edge or a fresh-food side that runs 3–5°F warm. We test with a dollar bill—if it slips out anywhere along the seal, replace. Sub-Zero 700 and Wolf integrated units use a magnetic gasket that must be ordered by serial; Whirlpool/KitchenAid French-door gaskets ship with the door hinge alignment template. Don’t skip the hinge cam check because a sagging door tears a new gasket in months. Gasket jobs typically $220–360.

How to fix your machine?

Tell Us What's Going Wrong

Reach out with a short description: warm fridge, ice maker not cycling, water under the unit, or unusual compressor noise. A photo of the model tag inside the door speeds up the diagnostic.

Same-Day Diagnostic Visit

Our tech arrives in the appointment window with common Sub-Zero, Wolf, Viking and KitchenAid parts on the truck. The $59 service-call fee waives when you approve the repair.

On-the-Spot Repair When Possible

Defrost system, fan motors, control boards and door gaskets usually finish the same visit. Sealed-system work is scheduled separately with our EPA-certified specialist.

Built-in & Premium Coverage

Sub-Zero column units, Wolf and Thermador refrigeration, Miele MasterCool, GE Monogram and Liebherr these are our daily work, not occasional repairs.

Cool Performance Verified Before Closeout

We monitor the temperature for at least 20 minutes after the repair to confirm the unit holds set point. Followup phone call inside 48 hours.

Berne Appliance Repair refrigerator technician serving South Florida households

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Comments from our customers

4.79 / 5

871 Google reviews — Berne Appliance Repair

Read our reviews on Google →

Also rated 4.3★ on Yelp — a selection below.

Berne Repair
4.3
Based on 290 Reviews
JP P.
JP P.
2024-02-15 19:00:36
We had a bit of an issue with the tech dispatched, the dishwasher was fixed, the owner was very proactive in making sure we were happy. Nice job Eugene. read more
Mike G.
Mike G.
2024-10-21 17:55:22
First time customer and very pleased with the service provided! Tech showed up quickly, diagnosed the problem, ordered the part and returned a few days... read more
Jose G.
Jose G.
2025-02-19 14:19:47
Awesome job Fixing my ice maker. Technician very knowledgeable and friendly. Three months warranty on parts. I will be using them in the future if need arises. read more
Ivy S.
Ivy S.
2026-01-15 07:07:39
In late October 2025, I had a tech come out to fix my KitchenAide refrigerator. He spent about two hours working on it, was thorough, efficient and... read more
Marlon H.
Marlon H.
2024-04-10 02:17:35
I was actually considering another company but the quick response plus the positive reviews gave Berne the nod. A+ for a response at near midnight. A quick... read more
Richard S.
Richard S.
2024-11-23 11:33:00
Victor was great, very professional. Came out the first time and the cooktop was the wrong size. Came back on a Friday nite to install the right size.... read more
John C.
John C.
2025-05-31 09:47:57
I needed my bar fridge repaired and I called Berne Appliance and they sent someone out the same day. The technician came out and was able to show me the... read more
Eleanor H.
Eleanor H.
2026-03-09 18:07:26
I recently had my garbage sink replaced with Berne Repair. Denise arrived on time and gave me an update on my kitchen garbage sink replacement it was done... read more
Greg L.
Greg L.
2025-08-31 17:05:42
I have used Berne Appliance Repair for several years now. They are professional, honest, and reasonably priced. I strongly recommend them. read more
Anthony
Anthony
2026-06-03 08:50:07
GE microwave and convection oven went out for the 6th or 7th time (no exaggeration) and these guys came out and got it fixed right away. Other companies... read more
Satinder S.
Satinder S.
2024-05-11 20:36:53
I had a problem with my kenmore dishwasher and I contacted Berne based on their reviews. They were prompt and sent the technician who arrived at the set... read more
Jill P.
Jill P.
2025-01-24 06:33:08
Called this company to check my front loading washer, tech said nothing was wrong, I asked them to service the machine ie clean out while they were here, I... read more
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Hurricane season • June–November

Hurricane season resources for your appliances

Storm coming — or just passed? These guides from our technicians cover prep, damage triage and insurance claims. For storm-damaged appliances, call (754) 345-4515 — same-day dispatch.

Call (754) 345-4515