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Ice-machine repair in Sarasota, FL

Is your ice machine causing a chill in your kitchen vibes? Our professional appliance repair services are here to restore the cool factor. Serving Sarasota, FL and nearby areas.

4.79★ 1,304 customer reviews $59 service call — free with repair Same-day 7 AM–9 PM daily

$59 covers the visit and diagnosis and is credited to the repair if you go ahead. If you don't, it's the only charge.

Ice-machine repair in Sarasota, FL

What kind of problems are we working with?

Not Cooling Properly

Whether it's your refrigerator, wine cooler, or ice machine, insufficient cooling may indicate problems with the compressor, thermostat, or refrigerant levels.

Leaking Water

Puddles around your appliance can be a sign of a clogged drain, damaged water inlet valve, or a malfunctioning defrost system.

Ice Maker Malfunctions

If your ice machine is on the fritz, it could be due to issues with the water inlet valve, ice maker assembly, or a faulty sensor.

Strange Noises

Unusual sounds like buzzing, rattling, or grinding may be a sign of impending trouble. Our experts can identify and fix issues with fans, motors, or other components.

Door Seal Problems

A compromised door seal can lead to temperature fluctuations. Our technicians can replace faulty gaskets, ensuring an airtight seal.

How to fix your machine?

1. Submit Repair Request

Fill out the form and describe your machine issue on our website. Our consultant will contact you shortly.

2. Master Selection Process

Wait briefly as our consultant selects a skilled technician and arranges a convenient time for you. We value your time and aim for maximum convenience.

3. Diagnosis and Assessment

The technician will come to your location, conduct a diagnostic check, and determine if on-site repair is possible. Full transparency at every stage.

4. Short Wait Period

After your approval for the repair, wait briefly. We prioritize efficiency without compromising quality.

5. Your Machine is Back in Action

Done! Your appliance is running again. Labor is covered for 90 days, so if the same problem comes back, just call us.

Ice makers and ice machines in Sarasota homes

An ice call usually starts with “the fridge stopped making ice”. That is the ice maker inside the freezer. The other kind is a standalone machine: an undercounter unit in a kitchen island or a wet bar, or a commercial machine behind a bar or in a club kitchen. They fail in different ways, so tell dispatch which one you have and read the model number off the label.

Refrigerator ice makers

No ice with a cold freezer usually means water is not getting through. Most often the filter is overdue or the inlet valve has gone weak, and in some freezers the fill tube ices over. Small, hollow cubes point the same way. If water arrives and nothing happens, the ice maker module or its control is next. A replacement ice maker assembly is usually a two to three business day order, and the second visit is not charged a new service call.

Undercounter ice machines

Units like the Sub-Zero UC-15 have their own water valve and a drain, and many of them pump the drain water out. Leaks tend to come from the drain line or that pump. Slow production is often scale on the freezing plate or a dirty condenser behind the front grille. Along the Gulf Coast last season we worked on a leaking UC-15 in Bonita Springs, and in February on several refrigerator ice makers on Marco Island.

Commercial ice machines

We take light commercial calls. Last season one of them was an Ice-O-Matic in North Fort Myers that kept stopping at random. On a commercial machine we look at harvest and water flow first, and at scale, before a board or a pump is ordered.

Water, salt air and summer shutdowns

Minerals in the water end up as scale inside ice makers and machines, and a machine that sits through a Gulf summer in a garage or on a lanai runs much harder than one indoors. Units close to the bay also collect salt on the condenser. Census data counts about 15 percent of Sarasota County homes as seasonal, and an ice maker left on in an empty house can fuse old cubes into a block the auger cannot turn.

Before you leave for the summer, turn the ice maker off, empty the bin and close the water valve. When you come back, change the filter if it is more than six months old and throw out the first batches of ice.

Installing a new ice maker or machine

If you are replacing a refrigerator ice maker or an undercounter machine, we can install the new one where the water line and the drain are already in place. Running a new water line or a new drain is a plumber’s job, and we do not do plumbing.

Price and booking

The service call is $59 and it is credited to the repair if you go ahead. You get a written price before any part is ordered. Parts carry our tiered warranty, up to 10 years on sealed-system welds, and labor is covered for 90 days. More on ice maker repair and refrigerator repair, and the city page is appliance repair in Sarasota.

FAQ: ice machine repair in Sarasota

Why does my ice maker make small or hollow cubes?

It is short on water. Change the refrigerator’s water filter first. If the cubes stay small, the inlet valve and its screen get tested before anyone replaces the ice maker.

My undercounter ice machine is leaking. What should I do?

Close the water valve to the machine if you can reach it and put a towel down. Most leaks on these units come from the drain line or the drain pump. If both check out, the water valve may not be closing all the way.

Do you repair commercial ice machines?

Light commercial, yes. Give dispatch the brand and model, and say whether the machine is not making ice, making it slowly or leaking.

Need appointment?

By submitting you agree to be contacted by phone or SMS about your service request. No marketing messages.

Comments from our customers

4.79 / 5

1,304 reviews on Google, Yelp and other platforms

Read our reviews on Google →

Also rated 4.3★ on Yelp — a selection below.

Berne Appliance Repair
4.3
Based on 314 Reviews
Larry J.
Larry J.
2025-08-27 11:32:18
They were prompt in their responses, came to service within the timeframe they gave me. Read full review on Yelp
Kathy W.
Kathy W.
2025-01-31 07:26:13
Viktor was very nice and knowledgeable. We didn't not go through with the repairs because it would not have been cost effective compared to buying a new... Read full review on Yelp
Larisa I.
Larisa I.
2024-09-18 10:50:00
Excellent service! The technician fixed my refrigerator quickly and efficiently. He was very professional and knew exactly what he was doing. The fridge is... Read full review on Yelp
Michael ..
Michael ..
2024-03-25 14:05:55
very good professional.they really knows what they are doingThey came and found out in 5 minutes the problem and fixed. thank you Bernie Read full review on Yelp
Gary S.
Gary S.
2026-06-24 11:54:36
Mikhail the tech who came to repair my LG refrigerator was fantastic! He diagnosed the problem and replaced the condenser fan. Not only was he very... Read full review on Yelp
Jose G.
Jose G.
2025-02-19 14:19:47
Awesome job Fixing my ice maker. Technician very knowledgeable and friendly. Three months warranty on parts. I will be using them in the future if need arises. Read full review on Yelp
Richard S.
Richard S.
2024-11-23 11:33:00
Victor was great, very professional. Came out the first time and the cooktop was the wrong size. Came back on a Friday nite to install the right size.... Read full review on Yelp
Michelle L.
Michelle L.
2026-08-17 06:09:02
I recently used Berne Appliance for some repairs and I couldn't be happier! Technician was extremely helpful from start to finish. He clearly explained... Read full review on Yelp
Jo C.
Jo C.
2026-02-01 14:29:54
I called today and the service man came out today. Nikita was who came out to look at my grandmothers dryer. He was very polite, very knowledgeable and... Read full review on Yelp
Lynel T.
Lynel T.
2026-02-17 19:39:28
Responsive and easy to schedule. Knowledgeable Reasonably priced-good valueQuality work Read full review on Yelp
Derek P.
Derek P.
2025-12-11 17:01:51
I had them come out twice. The first time to replace the boot seal on my washer. They did a good job and I thought the price was fair. One year later,... Read full review on Yelp
Satinder S.
Satinder S.
2024-05-11 20:36:53
I had a problem with my kenmore dishwasher and I contacted Berne based on their reviews. They were prompt and sent the technician who arrived at the set... Read full review on Yelp
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Where we have worked near you

Sarasota, FL direct line: (941) 964-6989
Call (941) 964-6989